Terms and Conditions

Terms of Service for Boss Body Cryo LLC DBA Pro Genix

1. AGREEMENT TO TERMS

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Boss Body Cryo LLC, doing business as Pro Genix (“we,” “us,” or “our”), concerning your access to and use of the https://progenixwellness.net website. By accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Service.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

2. DESCRIPTION OF SMS PROGRAM AND MESSAGING USE CASES

By consenting to our SMS/text messaging service, you agree to receive recurring text notifications (such as appointment reminders ), and marketing offers from us. Our specific use cases include:

•Confirmation messages when clients book an in-clinic consultation or treatment session.

•Reminder messages sent 24–48 hours before scheduled appointments.

•Day-of-appointment notifications regarding provider availability and arrival times.

•Rescheduling notifications if appointment times need to change.

•Follow-up communications after treatment completion, including post-care instructions.

•Account information delivery such as treatment details, pricing, and payment confirmations.

•Marketing and promotional messages, including special offers, discounts, and new treatment updates.

3. INSTRUCTIONS TO OPT-OUT ('TEXT STOP')

You can opt-out of this service at any time by texting “STOP” to any mobile message you receive from us. You may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out.

4. SUPPORT CONTACT INFORMATION

For support, text “HELP” to any message you receive or contact us directly at:

•Phone: +1-(916) 583-4996

•Email: [email protected]

5. DISCLOSURES FOR MESSAGE/DATA RATES

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, it is best to contact your wireless provider.

6. CARRIER LIABILITY DISCLAIMER

Mobile carriers are not liable for delayed or undelivered messages.

7. AGE RESTRICTION (18+)

By using the Site and opting into our SMS program, you represent and warrant that you are at least 18 years of age. If you are under 18, you are prohibited from using the Site and opting into our messaging services.

8. LINKS TO PRIVACY POLICY

Your participation in the Program and our collection and use of your personal information are also subject to our Privacy Policy, which can be accessed at: https://progenixwellness.net/privacy-policy. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Terms of Service and our Privacy Policy.

9. CONTACT US

Boss Body Cryo LLC DBA Pro Genix

2414 16TH STSacramento, California 95818-2356

United States Phone: +1-(916 ) 583-4996

Email: [email protected]